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Terms and Conditions

Of the entity Four Ace Europe GmbH (FAE GmbH)- Am Groenaer Weg 11- 06406 Bernburg OT Peissen- Germany

For Costumers

General terms and conditions for consumers (§ 13 BGB- Germany)

1 All of our shipments will take place based on our general terms and conditions Those will be integral part of all contracts we will be closing with our customers regarding the goods offered by us 2 Campaigns and prices offered in brochures- advertisements and further marketing channels will be nonobligatory and non-committal 3 All prices will include German VAT Payments must be sent to one of our bank accounts only The buyer will only be able to charge his own claim against our charges if such claims are undoubted and legally approved Thy buyer will be entitled to restrain payments due to counterclaims arising out of the same contractual relationship 4 If not agreed to a strict deadline or term- our shipments will have to take place immediately- but no later than within a 4-week period (if goods are available by the manufacturer) In case of a late delivery the buyer has to grant a reasonable extension of time which must not undercut a 2-week period 5 Upon defective goods the buyer will have legal rights 6 We reserve the rights on the delivered goods until payment is complete During reservation of ownership the buyer will have no rights to sell such goods (subsequently stated as goods subject to retention of title) or to command about it otherwise Upon hits of third parties – especially court of officers – at the goods subject to retention of title the buyer must indicate that such goods are owned by us The buyer also has to inform our company immediately to enable us to save our property rights In case of repudiatory conduct of the buyer- especially upon default- our company is entitled to collect the goods subject to retention of title if we resigned from the contact 7 The relations between us and our customers will be governed by the law of the Federal Republic of Germany The accordance of the United Nations regarding contracts concerning international sales of goods- as of the 11th day of April- 1980 (CISG) will not be valid 8 As far as the customer is a trader or a corporation of public law the place of jurisdiction for all arising disputes concerning this contract will be Germany- Halle/Saale or our current company headquarter Place of fulfillment will as well be Germany- Halle/Saale Compelling legal provisions about exclusive places of jurisdiction/consumer places of jurisdiction or the like remain inviolate by this provision

For retailers

Terms and Conditions for skike retailers- skike Points and hotels

1 All of our shipments will take place based on our general terms and conditions Those will be integral part of all contracts we will be closing with our customers regarding the goods offered by us 2 Campaigns and prices offered in brochures- advertisements and further marketing channels will be nonobligatory and non-committal 3 All prices will include German VAT Payments must be sent to one of our bank accounts only The buyer will only be able to charge his own claim against our charges if such claims are undoubted and legally approved Thy buyer will be entitled to restrain payments due to counterclaims arising out of the same contractual relationship 4 If not agreed to a strict deadline or term- our shipments will have to take place immediately- but no later than within a 4-week period (if goods are available by the manufacturer) In case of a late delivery the buyer has to grant a reasonable extension of time which must not undercut a 2-week period 5 Upon defective goods the buyer will have legal rights 6 We reserve the rights on the delivered goods until payment is complete During reservation of ownership the buyer will have no rights to sell such goods (subsequently stated as goods subject to retention of title) or to command about it otherwise Upon hits of third parties – especially court of officers – at the goods subject to retention of title the buyer must indicate that such goods are owned by us The buyer also has to inform our company immediately to enable us to save our property rights In case of repudiatory conduct of the buyer- especially upon default- our company is entitled to collect the goods subject to retention of title if we resigned from the contact 7 The relations between us and our customers will be governed by the law of the Federal Republic of Germany The accordance of the United Nations regarding contracts concerning international sales of goods- as of the 11th day of April- 1980 (CISG) will not be valid 8 As far as the customer is a trader or a corporation of public law the place of jurisdiction for all arising disputes concerning this contract will be Germany- Halle (Saale) or our current company headquarter Place of fulfillment will as well be Germany- Halle (Saale) Compelling legal provisions about exclusive places of jurisdiction/consumer places of jurisdiction or the like remain inviolate by this provision

Revocation conditions

Cancellation Policy

You have the right to cancel this contract within 14 (fourteen) days without statement of grounds The cancellation period takes 14 days starting with the day of receiving of goods either by you or an authorized person which is not the carrier To initiate your right of cancellation you are requested to send a definite notification about your cancellation to Four Ace Europe GmbH- Am Groenaer Weg 11- 06406 Bernburg OT Peissen- Germany- telephone number 0049 (0) 3471 6238500 fax 0049 (0) 3471 6238502 email-address crm@skikecom You may send your cancellation notification as a letter with mail- fax or email The attached sample letter may be used- or you create your own declaration of intent You can submit the completed cancellation form or a different kind of definite declaration After receiving we are going to confirm the receipt of your notification To maintain your cancellation period it will be sufficient to submit the notification prior expiration of time ATTENTION Because of logistical reasons only paid shipments can be accepted The receiving of pallets with this shipping service will be revoked All resulting expanses out of this will have to be paid by the consigner

The cancellation notification must be sent to Four Ace Europe GmbH Am Groenaer Weg 11 06406 Bernburg OT Peissen Fax 0049 (0) 3471 6238502 Email Address crm@skikecom   Download link Cancellation Notification / Revocation of Contract Form https//coreskikecom/downloads/docs/shop-cancellation-policy-enpdf https//coreskikecom/downloads/docs/revocation-of-contractpdf   Consequences arising out of the cancellation If you have cancelled this contract we are committed to refund your entire funds paid- including shipping charges promptly- but not later than 14 days after receiving of notification of cancellation (with exception of additional costs accrued by different parcel ways as the offered standard shipping method) For your refund we will use the same payment method that you used for your initial payment unless other arrangements have been made No charges will ever be collected for the return of payment   We have the right to revoke the refund of payment as long as the goods have not been returned or until we received a confirmation of return- according to which comes first You are requested to return the goods immediately- or within 14 days from the day of submission of cancellation on Maintenance of cancellation period is given if the goods have been sent within 14 days of expiration of period of cancellation Shipping charges will be at your expense You will be in charge for eventual loss of value of goods only if this loss of value is attributed to an unnecessary use of goods in terms of proof of condition- features and functionality You have the duty to take care of a safe packing of goods at the return process Four Ace Europe GmbH is not liable for any damages during transportation The full return of payment will only be made for proper and unused goods To try on goods within the meaning of “fitting” like consumers are able to do in local stores will be exempted from this regulation   End of cancellation policy