Frequently Asked Questions
The name skikes is derived from ski and bike (ski + bike = skike).
Our sport combines the techniques and styles of cross country skiing with the versatile usage of pneumatic wheels and their properties. This allows you to ski without snow and get a great work-out while enjoying nature all year!
Like XC-skiing, skiking is an endurance sport. It's strong focus are endurance (cardio-vascular and muscular), hand-eye-coordination and balance. It's gentle on the knees due to the suspension provided by the pneumatic wheels and can be a great addition to any serious long-term training-regiment.
skikes - r9 WAHIA
The r9 WAHIA are cross-rollers designed for users who have a background in cross country skiing or roller-skiing. It allows you to use the XC-boots and bindings from your roller-skis and xc-skis while skating through forests, on dirt and gravel paths or grass.
skikes - FIX Technology:
It can be used by all cross skates (v7,BASE,v9) and is the first skating technique skike developed.
The FIX-technology is made only for skating. The bindings on the frame keep the feet fixed to the frame. This skating-technique is more similar to using inline-skates. This style is initially preferred by people with a background in running, ice- or inline-skating or cycling.
skikes- LIFT Technology:
It can be used by all v9 cross skates and is made for skating. The bindings on the frame allow the heel to move while skating. This technique is more similar to using roller-skis or cross country skis. It is typically preferred by people with a background in skiking with a fixed heel, roller-skiing or cross country skiing.
skikes-TOUR-Technology
The TOUR-technology is designed to overcome steep slopes on your journey - allowing you to climb almost any mountain with walkable paths. It is also referred to as the MULTI-technology - because it can switch seamlessly from skating-style to touring-style. This technology is preferred by people who make long journeys with hills and/or mountains on their training route and also perfect for anyone who trains mountaineering.
The ideal environment for the first skike-session has the following conditions:
1. little to no traffic
- to prevent unnecessary distraction/danger
2. paved paths that cross small hills and have grass on either or both sides
- the grass is soft in case you fall and the small hills help with learning how to brake and "climb"
3. one person/training partner to assist
- this will support safety, confidence and help when needing too balance on the skikes the first few times you put them on or take them off.
We recommend that you bring the following:
1. skikes, skike-tools (are delivered with the skikes) and poles
2. Safety gear like helmets, glasses and/or elbow+knee protectors
3. Long pants, that cover the calfs to prevent chafing
4. Liquids and supplies to nourish you during your workout!
1. adjust the length of your poles (body-height multiplied by 0.85)
2. adjust calf plates on your skikes
3. adjust heel plates on your skikes
4. adjust brakes on your skikes
5. check air-pressure on all wheels
6. check the wheel alignment
7. final check of all screws and ready!
1. go to an area with a soft surface, preferably grass or similar
2. put on your skikes and find balance while standing
3. stay in one spot and lift one foot after the other 5 times per foot, each foot 3-6 times
4. move on grass by "walking" with the skikes and repeat until comfortable
5. go to paved paths and practice braking
If you are comfortable standing and "walking" with skikes on your feet, then you can now practice braking!
Go to a preferably even and paved path to:
1. put on your skikes and poles
2. place feet at shoulder-width and parallel to each other
3. keep your legs straight, you should feel the brake touching the rear wheel
4. place the both poles tips next to the outer side of both front wheels
5. bend your knees and push using the poles, you are now moving
6. to brake, just straighten your legs again slowly until you feel the brake touching the wheel
7. repeat steps 2-6 until you are comfortable braking at about 8 km/h
Your confident with the brake when you can roll down slopes and control your speed!
If you have logged into your account before but have now forgotten your password, follow these steps:
1. Find the Account/log-in/Sign-up Section -located on the top right of every skike-page
2. click: "recover password"
3. you will be redirected to:
https://skike.com/account/login?return_url=%2Faccount#recover-password
4. enter your skike-accounts email-address and recover your password from your email-account
If you have an older skike account, then it is possible it needs to be activated and verified.
Please check your inbox and spam to see if you have been sent an invite by skike, to activate your skike-account.
If you have not received such an invite, please contact the customer support through the live-chat or per email ( crm@skike.com ). We will send you an invite for the activation of your account.
To change your delivery/invoicing address, please follow these steps:
1. click on "Login/Sign-up/Account"
1. Log into your skike account
2. click on "Login/Sign-up/Account"
3. click on my addresses
4. you can now add/edit/delete/addresses
To view orders and their status follow these steps:
1. click on "Login/Sign-up/Account"
1. Log into your skike account
2. click on "Login/Sign-up/Account"
3. click on my orders
4. you can now chose an order and view the details by selecting it
To extend your warranty please follow the instructions in the form below:
Place items in the shopping cart and proceed to the payment. Do so by clicking on cart and clicking "checkout".
Provide the delivery information and select your preferred payment method.
Dispatch of orders typically occurs within 2 business days of the payment for the invoice amount. Tracking details will be sent automatically once your order is processed.
Your order is typically dispatched within 2 business days after its invoice amount has been paid. Expected time of arrival (from dispatch to destination):
Germany: 1-3 business days
Europe: 1-7 business days
North America: 2-12 business days
Rest of world: 4-18 business days
We make both domestic and international shipments from our German warehouse. A variety of shipping service providers help make fast and price-efficient deliveries.
Shipping time for international deliveries can vary due to random inspections made by custom duty agents or sudden geopolitical changes.
Shipping price:
The full shipping price will be displayed at checkout, free shipping is available depending on the destination country, ordered articles, order volume etc.
International taxes might be applied depending on your country's taxes policy.
Customs duty is calculated as a percentage of the customs value of the goods:
The percentage or rate varies depending on the type of goods, country of origin, destination country and other factors.
- The customs value is made up of:
- 1. Invoice amount of goods
- 2. Insurance-fee
- 3. Shipping-fee
You can select your preferred payment method at checkout.
A variety of payment methods (credit card, debit card, PayPal, Apple Pay, Google Pay, etc) is available for domestic and international payments. The payment methods available to you can vary depending on the origin country of your order/payment.
Your order will be dispatched within 2 business days after the payment has been made.
Please read our Return Policy (Return Policy)
We generally issue refunds or exchanges in following cases:
1. Order cancelled before dispatch
2. Order sent back within 14 days of receiving it
3. Returned due to delivery-damage/malfunction/etc.
The v9 FIRE is a skike designed for skating. It is possible to use the v9 FIRE with a fixed heel or with a loosened heel. Skating with a fixed heel is often easier for new-comers and skating with a loosened heel will be very familiar for people who have a background in cross country skiing.
The v9 TOUR 200 has the same possibilities as the v9 FIRE, with one extra technique in addition. Its skike TOUR-Multi-Technology. This feature allows for the user to switch seamlessly from skating to classic style (like mountaineering). It makes steep climbs easy and makes almost any journey on land possible.
Deciding the length is the first step. To do so please use the following formula:
height of user (cm) x 0.85 = recommended pole-size
Shorter poles are more convenient for routes with slopes and longer poles are better suited for routes with few to no slopes.
Lower air-pressure will make the wheel softer and cause for more friction as well as suspension. These features are best suited for a route that has uneven or soft paths with small obstacles.
Higher air-pressure will make the wheel harder and cause for less friction as well as suspension. These features are best suited for a route that has even, asphalted (or similar) paths with no obstacles.
We recommend look up the manufacturers recommended air-pressure which is typically described on the side of your tires.You can mount PU wheels onto your skike, but only if you have a skike built for 150mm wheels (v7 Plus Pro, skike-BASE, v9 FIRE/TOUR 150).
PU wheels are lighter and have less friction on the road, this allows you to travel greater distances at higher speed. They can only really be used on the road and are preferably used by people with an inline/roller-skiing background.
skikes 150mm wheels are light and give off very little friction due to the low surface area. You can gain speed and distance on paved paths or travel through long stretches cross country - all with one type of wheel. In the beginning, 150mm wheels are better suited for training routes with paved paths and only some grass/gravel. Advanced skikers can take these wheels anywhere.
200mm wheels have lots of air-volume and relatively low air-pressure. The suspension reduces strain on the joints. The dimensions of the 200mm wheel, in combination with the suspension, makes an easy and comfortable journey on dirt/grass/gravel/forest-paths and more. 200mm wheels are suited for training on almost any path (grass, gravel,forest,paved,etc) but require a little more energy when going longer distances.